Terms and Conditions

Welcome to Eyeful! These terms and conditions outline the rules and regulations for the use of Eyeful Portal LLC's Website (the "Website" or "Platform"), located at www.eyeful.ae/terms-and-conditions/. By accessing this website we assume you accept these terms and conditions. Do not continue to use www.eyeful.ae if you do not agree to take all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Platform” "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. “The Vendor” "The Service Provider” and "Them", refers to our Third-Party Vendors. "Party", "Parties", or "Us", refers to both the Client, Vendor and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of United Arab Emirates. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing www.eyeful.ae, you agreed to use cookies in agreement with the Eyeful Portal LLC's Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website/platform to enable the functionality of certain areas to make it easier for people visiting our website/platform. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Eyeful Portal LLC and/or its licensors own the intellectual property rights for all material on www.eyeful.ae. All intellectual property rights are reserved. You may access this from www.eyeful.ae for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Parts of this our Platform offer an opportunity for users to post and exchange opinions and information in certain areas of the Platform. Eyeful Portal LLC does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Eyeful Portal LLC, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Eyeful Portal LLC shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Eyeful Portal LLC reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You hereby grant Eyeful Portal LLC a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Account and Responsibilities

To book treatments, you must first create an account. You undertake to submit honest and correct information when creating a user account on the Platform, and to quickly update this information if it changes. It is a violation of these Terms of Service to give inaccurate information.

You are completely responsible for all activity on your account, and you must keep your password private and safe. Any breach of security or unauthorised use of your account must be reported promptly to Eyeful. You agree that we may attribute all use of your account and password to you, and that you will be legally bound by any transactions made under your account, even if the person who used your password did not have permission.

When you make a reservation using the Service, you agree to either show up for your reservation on time or cancel your reservation according to the Vendor’s cancellation policy. You promise not to make reservations that you will not be able to keep.

You represent and warrant that you are at least 18 years old and otherwise qualified to make reservations with Service Providers using the Service.

You acknowledge and accept that you are using the Website, Platform, and/or Service at your own risk. Although Eyeful will not be liable for any losses you incur as a result of any unauthorised use of your account, you may be liable for Eyeful's or others' losses as a result of such unauthorised use.

You agree not to impersonate another person while using the Service. Without authorisation, you may never use another's account.

Booking third party services

The Platform’s objective is to provide you, the User, with a booking platform that allows you to search for and book personal care treatments from a variety of third party service providers (the "Vendor Services"). We, Eyeful Portal LLC, have added to the Platform a number of carefully chosen and approved third-party service providers that offer personal care services through the Platform (the "Vendor").

The Personal Care Services you may book through the Platform are offered by third-party Vendors who operate and provide their services independently of Eyeful Portal LLC.

All Vendors are required by law to provide Personal Care Services in accordance with their contract with us. The availability of all Personal Care Services listed on the Platform is subject to change. The Personal Care Services images and/or descriptions on the Website are for illustrative reasons only, and actual Personal Care Services may differ from those photos and/or descriptions. We demand that any information submitted by our Vendors for display on their Platform profile is accurate, full, and not deceptive in any way. You can schedule a Personal Care Service appointment through the Platform (the “Booking").

You will be able to select and check which Vendor and Personal Care Services you would want to receive when you make a Booking. Prior to your confirmation, any applicable terms, including pricing, relating to that Vendor or Personal Care Services will be revealed to you. Before confirming and submitting your Booking, please read and double-check the information of your appointment as well as any applicable conditions of sale.

We, Eyeful Portal LLC, and the Platform will not collect or store any medical or health information about Users. As a result, it is each User's exclusive obligation to inform the Vendor of any medical, allergy, or health-related concerns and/or special needs that may affect or be affected by any Personal Care Services in advance of, prior to, or during each appointment under the Booking.

As previously stated, each Vendor has given us permission to complete Bookings on their behalf. The Booking becomes effective once the Vendor confirms it, after which you will get confirmation of the Booking via email and/or SMS to the email address and mobile phone number you provided in your account. The Booking's status is unconfirmed until the Vendor confirms it, and the Vendor is under no obligation to perform the Personal Care Service until the Booking is verified.

A Booking is subject to the terms and conditions of this Agreement, and by making a Booking, you agree to be bound by them. In addition, each Vendor is permitted and may impose additional terms and conditions in addition to those set forth in this Agreement.

Payments

You must give your payment details when creating a Booking if you pay online using the Platform's Payment Gateway. By doing so, you permit us to bill the complete fee of your Booking to your payment method.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. You have the choice of paying through the Platform's Payment Gateway or through Eyeful Portal LLC.

We accept payments online using Visa and MasterCard credit/debit card in AED.

When creating a Booking, you must give your payment information to pay online through the Platform’s Payment Gateway. By doing so, you give us permission to charge the complete fee of your Booking to your chosen payment method.

There will be no payment asked of you or taken from you until you have booked your treatment through the Platform. When you use the Platform Payment Gateway, you will be charged a small authorisation fee when you make a Booking. We will collect money on behalf of the Vendor when you make a payment using the Platform’s Payment Gateway. The Vendor will have no further claim to reimbursement from you in connection with the Booking after we have successfully received your payment.

Cancellations and Refunds

Refunds will be done only through the Original Mode of Payment.

This section's terms and conditions will apply in addition to and in addition to any policy set by the relevant Vendor. At the time of scheduling your appointment, you will be informed of the Vendor's policies as well as any relevant late cancellation fees.

You may have the right to cancel an appointment with a Vendor under certain circumstances, according to the limitations outlined in this section.

There will be no cancellation charges if you cancel an appointment that is scheduled to take place 24 hours or more after the time of your request.

A vendor may charge a late cancellation fee of a percentage of the total amount of your appointment if you cancel an appointment that is due to take place within 24 hours of the time of your request. When a Vendor receives notice of a late cancellation less than 24 hours before the scheduled appointment time, the late cancellation fee is determined at the Vendor's discretion and in line with their own Vendor policy.

If you fail to show up for your Booking, the Vendor has the right to impose a "no-show" policy, which allows them to charge your payment method up to 100% of the total sum of your Booking at their discretion. You will not be entitled to a refund unless you and the Vendor have reached an agreement directly.

Finally, if you are dissatisfied with the service provided by any Vendor, Eyeful Portal LLC will not be able to give a refund. In such cases, you must contact the concerned Vendor directly for any and all refund or reimbursement inquiries.

Delivery & Shipping Policy

eyeful.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE

Promotions and Discounts

We may supply (or Vendors may provide) vouchers, coupon codes, gift cards, or promotional discounts from time to time, entitling a User, bearer, or people designated by them to use and apply the discount in accordance with particular terms.

A discount will be subject to particular terms, such as value, total discount, validity time, transferability, and Personal Care Services for which the discount may be used.

Hyperlinking to our Content

The following organisations may link to our Website without prior written approval:

These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organisations:

We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Eyeful Portal LLC; and (d) the link is in the context of general resource information.

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Eyeful Portal LLC. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organisations may hyperlink to our Website as follows:

No use of Eyeful Portal LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Website Content and Marks

All information and materials provided on, through, or submitted to the Platform, including any artwork, images, text, video and audio clips, trademarks, logos, and other content, are fully owned by Eyeful and its licensors (collectively, "Content").

The name "Eyeful," the Eyeful Logo, and other trademarks used on the Website are trademarks of Eyeful or its affiliates and may not be used in any way that is likely to cause confusion with the products or services of others. All other trademarks appearing on the Website or in the Platform that are not owned by Eyeful are the property of their respective owners. The Website's content is provided for your information and personal use only, and it may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purpose without the prior written consent of the respective owners.

All rights not expressly granted in and to the Website, Platform, Services, and Content are reserved by Eyeful.

You are only entitled to access Eyeful Content in accordance with these Terms of Service. All rights not expressly granted in relation to the Eyeful Content and the Website are reserved by Eyeful.

Your Privacy

Please read Privacy Policy here.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website/platform and the use of this website/platform. Nothing in this disclaimer will:

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

Applicable law

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Contact Us

You may contact us by sending an email to info@eyeful.ae if you want to learn more about this Agreement or if you have any questions or concerns about it.

Questions about the Service

If you have a question about the Website or Platform, please contact Eyeful using the information below:


Eyeful Portal LLC


Office n° 037 & 305,

P.O. Box 23231,

Abdulla Building,

Dubai,

United Arab Emirates.


Phone: (+971) 58 555 5592

Email: info@eyeful.ae


This document was created on June 15, 2022.